Site Services

Expo is committed to providing clients with a comprehensive range of services related to its products. Expo has a specialist team who can assist and provide support for:

• Installation
• Commissioning
• Scheduled servicing at the customer’s location
• Repair and service work at the customer’s location
• Repair and service work at Expo factory (returns)
• General on line assistance

Installation

The correct method of installation of Expo products is well documented for the customer to perform this task if so desired. Alternatively Expo can provide an experienced installation service.

Commissioning

Expo products are relatively simple to operate. However it may prove advantageous to employ the experience of an Expo commissioning engineer to establish and confirm the working parameters of the equipment when it is first installed.

Scheduled Servicing = Maintenance / Calibration / Function tests

With hazardous area products it is important to ensure continued compliance to the requirements of the issued certification. Scheduled servicing is the appropriate way to ensure continued compliance.

Repair Services at the customer’s location

As with scheduled servicing of apparatus, Expo provides experienced on site repair services. All service work is fully documented.

Repair services at Expo factory

When appropriate Expo products may be returned to the factory base for repair. The usual procedural criteria are in place.

Service’s on line

24 hour help line. Alternatively during normal office hours numerous service contacts are available via telephone or email to give assistance with any problems that you may be experiencing with an Expo product or its application.